Booking conditions

All bookings are binding.

The person making the booking is personally responsible for the entire booking. If a person does not come due to illness, they will also be charged. However, reimbursement is made if a certificate proving the illness is presented.
In case of bad weather, we are the ones who have the best knowledge and decide whether the tour should be cancelled. We have the right to cancel tours due to technical problems or illness without being liable for compensation.
Any costs incurred by the customer in connection with the delay are not reimbursed by the shipping company.

In the event of a cancellation, we will contact everyone who made a reservation the day before via E-mail to the E-mail address you provided. It is the customer’s responsibility to check email the night before.
In the event of a possible cancellation from us, there will of course be no charge for the trip.

Contact us with questions:
Email: info@malmo-ven.se
Telephone: 0760-391040 (key selection 3)

How much does it cost to go to Ven with you?

You can find the price here

 

Which is my ticket?
When you book, you get a ticket with a QR code. This scans the crew when boarding

Can I get a ticket?

Yes, you get a ticket in connection with booking.

Where does the ship leave from?

In Malmö, the ship departs from the Ångbåtsbron, a few minutes’ walk from the central station.
On Ven, the ship departs from the port of Bäckviken.

 

What times does the ship leave?
Here you will find times and prices

 

Can I buy a return ticket at once?
YES, then the price will be cheaper than buying 2 single tickets

 

Can I bring a pram, golf cart or bicycle with or without a bicycle trailer?
Yes, it’s going well
You can find the price here

 


Can you bring a dog?
It is perfectly possible to bring a dog free of charge, but it can stay outside on the deck in view of allergy sufferers.


Is the ship disabled-friendly?
M/S Tilda is to some extent adapted for the disabled and it is fine to bring a wheelchair.

 

How long does it take to go over to Ven?
The crossing takes 65-70 minutes

 

Can you cross even if it’s windy?
Yes M/S Tilda is a fast moving vessel with fine seamanship. In case of excessively rough weather, departures are cancelled.

 

Is there coffee on the ship?
Yes there is a cafeteria and bar on board.
Is alcohol sold on board?
Yes there are two bars on board. Alcohol sales open at 11:00.

Is there a toilet on the ship?
Yes, there are 4 toilets on board, one of which is disabled-friendly.

 

Where can you stay at Ven?

There is accommodation for all tastes with hotels, cottages and hostels. Keep in mind that the offer is limited so it is good to book in advance. Ven is a nature reserve, so it is only permitted to pitch a tent at the campsite. Read more about accommodation here: https://www.landskrona.se/se-gora/besoka -landskrona/ven/bo/

 

Where do you rent a bike?

It can be good to book the bikes you want before leaving for Ven. You can find more information about bicycle rental here: www.venscykeluthyrning.se

 

What kind of activities are there at Ven?

There is much to do on Ven, including the Tycho Brahe museum, whiskey distillery and ancient remains. You can find more information about activities here:

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