Booking conditions
All bookings are binding.
The person making the booking is personally responsible for the entire booking. If a guest is not able to come due to illness, it will still be charged. Reimbursements are only made if a certificate proving the illness is presented before departure.
In bad weather, it is we who have the best knowledge and decide whether the trip should be canceled. We have the right to cancel tours due to technical problems or illness without being liable for compensating customers for costs outside of the cruise. Any costs that arise for the customer in connection with delays will not be reimbursed by us.
In the event of cancellation, we will contact everyone who made the booking the day prior to your cruise to your specified E-mail address. It is the customer’s responsibility to check the email the night before. In the event of cancellation from us, there will ofcourse be no charge for the trip.
Contact us with questions:
Email: info@malmo-ven.se
Phone: 0760-391040
What does it cost to go to Ven with you?
Find our prices here
Where is my ticket?
When you book your ticket you will receive a confirmation email from Nortic with a QR-code. We will scan your ticket upon boarding.
Where does the ship leave from?
In Malmö, the ship departs from the Ångbåtsbron, a few minutes walk from the central station.
On Ven, the ship departs from the port of Bäckviken.
What times does the ship leave?
Find our timetable here
Can I buy a return ticket?
Yes, it will be cheaper than buying two single tickets.
Can a tour get canceled?
Yes, if there are no bookings for a tour it will be canceled.
Will the boat leave earlier?
Yes, if everyone with a pre-booked ticket is onboard.
Can I bring a stroller, golf car or bike with or without a cart?
Yes, that is fine!
Prices for bike etc. you can find here
Can you bring a dog?
Yes, you can bring your dog free of charge, however, due to allergies the dog will have to stay out on deck.
Is the ship disabled-friendly?
M/S Tilda is to some extent adapted for the disabled and it is fine to bring a wheelchair.
How long does it take to go over to Ven?
The crossing takes 65-70 minutes
Can you cross even if it’s windy?
Yes M/S Tilda is a fast moving vessel with fine seamanship. In case of excessively rough weather, departures are cancelled.
Is there coffee on the ship?
Yes, there is a cafeteria and bar on board.
Is alcohol sold on board?
Yes, there are two bars on board. Alcohol sales open at 11:00.
Is there a toilet on the ship?
Yes, there are 4 toilets on board, one of which is disabled-friendly.
Where can you stay at Ven?
There is accommodation for all tastes with hotels, cottages and hostels. Keep in mind that the offer is limited so it is good to book in advance. Ven is a nature reserve, so it is only permitted to pitch a tent at the campsite. Read more about accommodation here: https://www.landskrona.se/se-gora/besoka -landskrona/ven/bo/
Where do you rent a bike?
It can be good to book the bikes you want before leaving for Ven. You can find more information about bicycle rental here: www.venscykeluthyrning.se
What kind of activities are there at Ven?
There is much to do on Ven, including the Tycho Brahe museum, whiskey distillery and ancient remains. You can find more information about activities here: